How do I configure help desk for a larger community?

Yuki Tanaka Yuki Tanaka 3 months ago

What works at small scale gets shaky as a community grows. How should this be configured for a larger community — a few thousand members and up?

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For what it is worth, the same approach works with the PMPro adapter — the membership side is identical from here.

This matches my experience exactly. The hard part is staying consistent once the initial novelty wears off.