Troubleshooting knowledge base — where to start?

Sofia Romano Sofia Romano 2 months ago Resolved

Something is not behaving and I am not sure where to begin. What should I check first, and what information would help others help me?

3

The importer preserves original dates and maps forums to spaces. Always run with --dry-run first to preview counts, take a database backup, then run the real import. It batches large datasets so timeouts are not a concern.

Appreciate the clear steps. The dry-run tip in particular saved me from a mistake I would not have caught otherwise.